StoryMic Support
Contact us
Email support@ndnainnovations.com with “StoryMic” in the subject. Tell us your device model and iOS version, and what you were doing when the problem happened.
Common questions
The script doesn't move when I speak. What should I check?
StoryMic needs microphone and speech recognition access to follow your voice. Open Settings, then StoryMic, and turn both on. If voice following isn’t available, tap Use Fixed Speed on the take screen, or tap ••• then Scroll then Fixed Speed, and the script will scroll at a steady pace instead.
Does StoryMic upload my scripts or recordings?
No. Speech recognition runs on your device and we have no server. Your scripts and projects sync only through your own iCloud, and takes stay on the device that recorded them. Takes are also copied to your photo library while Save Takes to Photos is on. It starts on; you can turn it off in Settings, under Storage. See the privacy policy.
How do my scripts get to my other iPhone or iPad?
Sign in to iCloud with the same Apple Account on each device and leave iCloud on for StoryMic. Your scripts, projects, folders and settings appear on each one. Takes are video files, so they stay on the device that recorded them; save them to Photos to see them elsewhere.
How do I control a take from another iPhone or iPad?
Put both devices on the same Wi-Fi. On the device that records, open Settings, then Remote Control, and turn on Allow a Second Device. On the other device, open Settings, then Remote Control, tap Use This Device as a Remote and pick the first device. Type the four-digit code it shows, and allow Local Network access when asked. You can then start, stop and step through a take from the second device.
What's included for free, and what does StoryMic Pro add?
The free plan includes three scripts of your own, takes up to three minutes, and five Clean Cut or Fix a Line edits a month. Trimming is always free. StoryMic Pro removes those limits and adds captions and subtitle files. In the US it costs $49.99 a year, with a free week to start, or $7.99 a month.
How do I restore a purchase on a new device?
Sign in with the same Apple Account you bought StoryMic with, then tap Restore Purchases in Settings or on the StoryMic Pro screen.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone or iPad, open Settings, tap your name, then Subscriptions, and choose StoryMic.
What are the terms of use?
StoryMic is licensed under Apple’s Standard License Agreement.
How do I ask for a refund?
Apple handles payments and refunds for the App Store. Request one at reportaproblem.apple.com.
Which devices does StoryMic work on?
iPhone and iPad running iOS 26 or iPadOS 26 or later, including iPhone Duo.
How do I read my script on the back screen of iPhone Duo?
Open the phone and film with the back cameras. StoryMic shows your script on the outer screen, with a mirrored view of you. Tap ••• during a take to choose how much of yourself you see: Full, Corner or Off.
Can I read my script while recording in another camera app?
Yes. Open a script, tap •••, then Float Over Other Apps. The script stays on screen in a small window while you use any other app.
What does Write with AI do with my words?
On devices with Apple Intelligence, Write with AI drafts a script from your idea. It runs entirely on your device, so nothing you type is sent to us or anyone else.